Shipping policy

Shipping Policy

Shipping methods, delivery estimates, and shipping costs are shown at checkout based on the delivery address and available services.

Order processing begins after payment confirmation and basic order review. Processing can take longer during weekends, holidays, promotions, high order volume, address issues, or inventory confirmation.

Customers are responsible for entering a complete and accurate shipping address, including recipient name, street address, city, state, ZIP or postal code, and phone number when required. If you notice an address issue after ordering, contact support as soon as possible.

Tracking information is sent when the order ships. Carrier tracking updates may take time to appear after a label is created or a package is picked up.

If a package is delayed, returned, refused, missed, or delivered to an incorrect address because of customer-provided address information or carrier handling, contact support with your order number and tracking details so the issue can be reviewed.

Available delivery timing is an estimate, not a guaranteed delivery date unless a specific guarantee is stated at checkout.